Susan P. from Castle Rock

The Best Warranty Service we've ever had came from Four Seasons Heating, Inc. We purchased a furnace that came with a 5 year warranty. It is very important to have your furnace serviced and checked periodically, especially within the warranty period. Our furnace had some major problems and all parts and labor were covered under the warranty. I am so pleased that we did not have to pay out-of-pocket for the extensive repairs. Michelle told us that there would be an $80 service call charge to check our furnace, but if we instead scheduled a routine cleaning, it would only be $125, so for $45 more we not only got our furnace checked as requested, but also cleaned. That was a good recommendation by Michelle, and we appreciate knowing our option instead of her simply telling us $80.

Tom then came to our home promptly and was most professional. He first replaced our thermostat which is a $200 item, opened everything, and checked and replaced parts as needed, but couldn't clean our furnace, because it was in need of repairs, even though it is relatively new. As busy as they were, they nonetheless scheduled another technician, Brandon, for the following day to perform major repairs to our furnace. All of this was done under warranty. Tom returned after the repairs were completed so that he could then clean our furnace and check our gas pressure. He recommended that we call the gas company to boost the gas pressure. Xcel energy confirmed that we had low pressure.

Altogether we got great advice, great service, and are extremely happy. Bottom line, we highly recommend Four Seasons Heating , Inc. They're honest and they know what they're doing. Be sure to engage their services, especially if you have a warranty. As far as we're concerned, we found an HVAC company that we can trust and use for life.